The whole product

Everything Instant can do

The areas that cover a whole working day - from the first booking to the figures at month end.

Area 7 of 13

Customers

History, contacts and notes on a single card for every customer.

Customer card

Visits, no-shows and the last visit. You know straight away who is in front of you.

Notes for the whole team

An allergy, a favourite colour, what went wrong last time. Everyone serving them can see it.

Labels that actually do something

Sort customers with your own coloured labels - VIP, regulars, corporate. A label then filters the list, targets a discount and opens an exclusive service.

Search

Find them by name, email or phone, even when you only remember part of it.

Across locations

Look at one location's customers, or the whole company at once.

Transfer from other booking systems

Upload the export from your current system as it is. We recognise the columns ourselves and carry over visit counts, no-shows and the last visit.

Import with a preview

Before anything is written you see what will be imported, how many duplicates there are and which rows we skipped and why. Only then do we save it.

Export to Excel

Download your customer database to XLSX or CSV whenever you want. They are yours.

Message several at once

Send an email or SMS to selected customers or to all of them, straight from the app.

Consents with versions

Terms and the privacy policy are versioned, and each customer record shows which version they accepted and when.

Visit history

Every past and upcoming booking on the customer card, no-shows included.

Blocked contacts

A contact who keeps not showing up gets blocked at the branch by e-mail or phone. They can no longer book online. You still can, you just confirm it first.

Upfront payment for one customer

Give a customer the label that requires paying upfront. Every booking they make is paid online; nobody else is affected.

Filter by label

The customer list narrows to one group at a time - every VIP, say, or everyone blocked.

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